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Job Duties & Responsibilities:

  • Ascertain customers’ requirements and suggest/proposed suitable solutions per customer need.
  • Perform Start-up, Installation & Commissioning work in accordance to Vendors’ SOP on site
  • Perform load/application analysis by hand on measurement or data collection analysis.
  • Assist sale as technical adviser/consultant of product. Help to answer the question to the customer in any aspect of product technical information or site application
  • Making a technical proposal/solution, project drawing, single-line diagram or other documents related to the project to a customer according to application inquiry.
  • Coordinate with Vendors and/or any internal departments/customer for factory/Site acceptance test, if necessary
  • Co-work with the vendor to design and troubleshoot any site electrical requirements per local municipal or legal policies, in addition, to fulfill customer requirements.
  • Perform simple repair works off-site and troubleshoot installation issues on-site
  • Handle product connectivity such as SNMP, MODBUS, Servers, Storage, Network Switches, etc
  • Manage and maintain proper documentation for all pre/sales activities via CRM/Salesforce in alignment with management’s requirements

 

Qualifications:

  • Min Diploma in Electrical Engineering
  • At least 5 years’ MNC experience in Electrical/IT Hardware installation works, with proven site/field advisory works
  •  Well-versed in Power and Electrical equipment deployment works

 

 

Skills & Competencies:

  • Highly proficient in Microsoft Office (excel)
  • Bi-lingual in English and local language
  • Adaptable and prior exposure of regional/MNC clientele
  • Process-driven and excellent communication skills
  • Customer service driven
  • Proven achievements of Sales Targets